Information Technology

IT GOVERNANCE

The merger of PT Pelabuhan Indonesia I, III, and IV (Persero) to PT Pelabuhan Indonesia II (Persero) on October 1, 2021 affected the business strategies and changed the objectives of the Company. Therefore, the IT Masterplan needs to be adjusted and harmonized with business needs, in order to be aligned and can respond to challenges. For more directed utilization of information technology, according to needs and in line with the vision, mission, values and corporate culture, PT Pelabuhan Indonesia (Persero) applies the IT Governance.

IT Governance encompasses the responsibilities of Board of Directors and Executives, the organizational structure and the processes that ensure the IT system can support the Company’s goals achievement. The IT Master Plan (ITMP) describes the role of IT as a technology enabler in the Company’s business processes, both on the front-end and back-end. ITMP is a longterm planning document in the development of information systems that support the company’s vision and mission. IT Master Plan contains a study of business strategies, information technology initiatives, IT enterprise architecture, information technology trends with a clear roadmap definition. The objective is that the Company can be running with the principles of Good Corporate Governance along with the support of technology and minimize technological disruption in the 4.0 era.

After the merger, IT governance is also adjusted according to the current conditions and needs of the company. IT Governance is prepared based on the Regulation of Minister of SOEs related to guidelines for the preparation of IT management for SOEs, and is guided by IT management frameworks such as COBIT, ITIL, TOGAF, and others. PT Pelabuhan Indonesia (Persero) information technology governance guidelines and policies include the following:

  1. Strategic Policy
    1. Determination of the Role of the Company’s ICT;
    2. ICT planning;
    3. ICT Process and Organizational Framework;
    4. ICT Investment Management;
    5. ICT Resource Management;
    6. ICT Risk Management;
    7. Project Management; and
    8. Identify Automated Solution).
  2. Operational Policy
    1. Management of Information and Communication Technology Operations;
    2. ICT Service Management;
    3. ICT Security Management;
    4. Information System Development;
    5. ICT Service Handover;
    6. Post Implementation Review;
    7. Management of Third-Party Services;
    8. Quality Management;
    9. ICT Performance Monitoring and Evaluation;
    10. Internal Control Monitoring and Evaluation; and
    11. Management of Compliance External Regulations.